FAQ

Education and didactics

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Technical issues

For which age group was the learning app developed?

Currently, TukToro is specifically designed for children aged 4 to 8 years. We are working on covering the entire pre-school and elementary school period in the future.

What is the pedagogical concept behind the learning game?

The educational game is based on the pedagogical concept of the cube picture method. This was developed by the learning psychologist Miriam Hörth, who is a partner of a2zebra GmbH. Using visual representations of sets in the form of cube pictures helps children understand numbers as sets. The method was developed to improve the transition from counting to understanding numbers as sets, which in turn is an important step in understanding arithmetic. By using dice pictures, children should be able to see the complete set at a glance without having to count them, which will help them develop a deeper understanding of numbers and amounts.

What educational games are there?

We currently have three educational games. However, by release there will be over 10 educational games:

  1. The educational game "Assign cube pictures" is suitable for preschool children and promotes hand and fine motor skills as well as understanding of quantities. It supports playful learning of the number pictures up to 10.
  2. The Numbers in Love game is designed for first graders and promotes understanding of the number system, addition, strategic arithmetic and understanding of quantities.
  3. The Wall of Numbers game is intended for second graders and encourages addition, subtraction, multiplication, understanding of numbers and arithmetic and math skills. It also supports logical thinking and problem-solving strategies.

Which number range or which quantities are worked out and consolidated here?

With TukToro, students are taught numbers up to 100 and practice different types of arithmetic operations including addition, subtraction and multiplication. In addition, specific calculation strategies such as "Numbers in Love" are taught to improve the students' understanding and skills in mathematics.

Are there many language requirements/explanations for the app that the children have to understand (in relation to children with German as a second language, lack of language skills,..)?

The app is designed for an intuitive and visual way of learning, minimizing language requirements. The children usually do not have to follow complicated language requirements or instructions as the tasks and games are illustrated with pictures and symbols. However, some tasks and games may require simple language explanations, which are usually easy to understand.

After appropriate introduction and explanation, is it possible for the children to work and practice independently?

Yes, the app is designed to be intuitive and, after a brief introduction, enables the children to work and practice independently.

How do I set up TukToro?

On our homepage you will find a simple step-by-step guide.

Is the educational game safe for my child?

Yes, the educational game is safe for your child. When developing the app, we placed the highest value on security and data protection. The app is free of ads and in-app purchases. In addition, all content has been reviewed and approved by educators and experts in the field of early childhood education. If you have any other questions about the security of the app, please feel free to contact us.

Why is the combination of haptics and digital so valuable for my child?

By grasping and moving physical objects, it can grasp the connections better and learning is correspondingly better consolidated. The digital component in turn offers the advantage that the child is motivated in a playful way and experiences an interactive experience. It also allows them to quickly and easily get feedback on their progress and is supported in learning independently and solving problems.

Can my child also play with TukToro on the go?

It is possible to pre-download the games provided there is sufficient storage space on the device. So your child can learn and play on the go without an internet connection.

Can it be ensured that my child does not leave the TukToro app?

There is an option to enable the so-called "kiosk mode" which prevents the child from leaving the app and accessing other features of the device. This mode is easily selectable on the parent dashboard.

My child doesn't understand a level, what can I do?

TukToro acts as a tutor and offers help to the children if they don't understand a level. Children of this age are still in the middle of their development, it is quite normal for children to progress at different speeds. TukToro shows different strategies that can help the children to solve the tasks. If your child is struggling to understand a level, they can try different options provided by the game to improve their problem-solving skills. TukToro does not put the child under pressure, but offers support.

How do I save the game?

The scores are saved automatically as soon as the game ends. If you close the app and reopen it later, your child will be able to pick up where they left off.

Can I customize screen time for my child?

Yes, screen time for the game can be set individually by the parent or guardian. There is a function within the app for this that allows you to limit the playing time for each day.

I want to stay informed about all progress

No problem at all, just sign up for our newsletter here and we will keep you up to date.

Can the game also be used by parents and teachers?

The game can be used in combination with the smartboard and tablet to create an interactive learning experience for children. It provides resources for teachers to support the use of the game in the classroom. For more information and support in using the game with the smartboard in school lessons, teachers can contact the following email address: school@a2zebra.de

How long does a game session last?

A game session usually lasts between 10 and 20 minutes, but can vary depending on the game mode and level of difficulty.

Why is the approach better than things that have been done in the past.

TukToro not only replaces traditional worksheets, but offers an interactive learning experience specially designed for children to learn and improve math skills in a fun way. In contrast to conventional learning, in which children often have to listen passively, TukToro enables active and independent learning. Through the combination of haptic elements and digital technologies, different senses are addressed and thus the cognitive development of the child is promoted. TukToro is also customizable to suit the child's needs and abilities, allowing them to learn at their own pace.

Can several children study with TukToro at the same time?

Yes, several children can learn with TukToro at the same time. The app offers the possibility to create multiple user profiles so that each child can track their own progress and receive learning content tailored to their individual needs. Siblings or friends can play together and learn from each other. We have already tested TukToro at schools and were able to see for ourselves how the students helped each other to solve the tasks.

On which devices does TukToro work?

The TukToro App is available on the common iOS and Android smartphones and tablets. It is planned that the games will also work on Amazon Fire tablets, Mac and Windows versions. The following system requirements currently apply: iOS devices with the operating system iOS 13 or higher are supported. Android devices from operating system 8 are supported.

How does TukToro work?

TukToro works with the help of an innovative sensor system in the dice cup, which makes it possible to recognize the dice and transmit them wirelessly to the end device via Wifi or Bluetooth

Is an internet connection required?

Yes, but games can also be played in offline mode

Can any commercially available cube be used?

Yes, any commercially available black and white dice can be used for TukToro. TukToro works with the help of an innovative sensor system in the dice cup, which makes it possible to recognize the dice and transmit them wirelessly to the end device via Wifi or Bluetooth. So it is not necessary to purchase special dice to use TukToro.

How do I charge the device?

TukToro is charged inductively, which is already common with many smartphones. As a result, children do not have to fiddle with sockets.

How does reading out my child's progress work?

Your child's progress is automatically tracked in the app and can be viewed by you as a parent or guardian via a separate parent dashboard. This gives you an overview of your child's learning activities and allows you to identify progress and weaknesses and react accordingly.

When will TukToro be delivered?

The first 5,000 TukToros are being produced and delivery is in full swing. Due to the high demand, it can take up to 3 months for your TukToro to reach you.

How can I make a complaint/return?

Our customer service is available from Monday to Friday from 10 a.m. to 4 p.m. If you have any problems with your order, please feel free to contact us by email at info@a2zebra. We endeavor to process your request as quickly as possible and to help you further. If you are not satisfied with your purchase, please let us know immediately and we will find a solution.

Your question could not be answered yet?

Write an email to support@a2zebra.de